The student loan freeze has officially ended, leaving millions in hot water. After a five-year moratorium, the Department of Education restarted collections on defaulted federal student loans last week, affecting over 5.3M borrowers who now face aggressive collection tactics, including garnishment of wages or Social Security benefits.

• The situation has reached crisis levels, with TransUnion reporting that one in five borrowers is now “seriously delinquent” – the highest rate ever recorded.
• Borrowers in default suffer severe credit damage, losing an average of 63 points, with “super prime” borrowers potentially seeing drops of up to 175 points.

Drowning in debt: Making matters worse, the timeline for defaults has been accelerated, with approximately 195K borrowers already receiving notices that their federal benefits could be garnished as soon as June. By contrast, previous collection practices typically gave borrowers longer notice periods. With steep job cuts at the Education Department and what experts describe as a loan system in disarray, many borrowers face hours-long wait times just to get basic information about their accounts. As collection efforts intensify, experts advise affected borrowers to maintain detailed records of their account status and payments, while exploring income-driven repayment plans as a potential lifeline.